Jenna's has previous work experience as a Veterinary Technician, and has worked in private practice as well as the University of Wisconsin.  After moving to New Richmond in 2013, Kyle and Jenna set their sights on opening a high quality, interactive dog boarding operation.  Through a lot of hard work and perseverance, Play & Stay Pet Lodge opened its doors in June 2014 within the city limits of New Richmond.  In March 2016, we started construction on a new facility located on our personal residence in Star Prairie! We completed the move in June 2016.

About Us


  • Required vaccines
    • ​Rabies, Distemper, Bordetella
  • Bring enough food for your dog's stay plus 1-2 extra meals.  Please bring only what you need; our storage space is limited.
  • We do not provide food.  Should your dog run out, we charge $1/meal/dog and feed what we have on hand.
  • Monthly flea and tick preventative is highly recommended
  • We are a small, family run operation with limited space, and often have wait lists over weekends and holidays. Please do not book a reservation you are not committed to, or use our services as a placeholder. This results in other dogs and their humans not receiving services they need if our schedule is full. Deposits are required to hold a reservations. Deposits are 50% of the estimated invoice and 100% refundable up to 14 days before drop off. Deposits are non-refundable (after 14 days before drop-off) and non-transferable.
  • ​We do not accept intact males >1 yr in age and over 35 lbs, or females in heat
  • Tours are provided during business hours.  The overnight accommodations, indoor play area, and outdoor play area are all visible from our office and outside the building.  Customers are not allowed into the play/kennel area with the dogs during tours; no exceptions. Our insurance policy does not allow for this.  Photos are available on our website and Facebook page.
  • All dogs must demonstrate appropriate social skills to participate in social times​. 
  • Dogs that bark excessively or have poor house manners will be asked to not return.  Incessant barking is stressful to all dogs staying and disrupts the positive atmosphere we strive to create. ​
  • All dogs must be in general good health to attend daycare and overnight lodging. Providing nursing or medical care is above our scope of care. We will give pills, injections (diabetes), drops, etc at no cost.
  • ​Please no drop ins: Focusing on the dogs in our care is our top priority!  Our goal is to keep noise levels at a minimum and encourage a calm, balanced atmosphere
  • We accept cash, credit cards, and checks

Clean, comfortable accommodations; gentle, loving care

Call or Text



 Pet Lodge

We now have text on our business line!

Professional Dog Lodging



​Required vaccines:

  • ​Rabies
  • Distemper
  • Bordetella

  • We observe the following holidays and will be closed for drop-off and pick-ups:
    • ​Thanksgiving Day
    • Christmas Eve
    • Christmas Day
  • Hours are restricted to 7:30-10:00am & 4:00-6:00pm for the following holidays (subject to change)
    • ​Memorial Day
    • 4th of July (closed for drop-off & pick-up in 2019)
    • Labor Day
    • ​Day after Thanksgiving
    • New Year's Eve
    • ​New Year's Day
  • Payment is required for ALL reserved days regardless of early pick-ups. 
  • Reservations are held on a first come first served basis. An inquiry into available dates does not hold a reservation.  

By appointment only

We are not available outside of these hours

​​Monday - Friday

6:30am - 9:00 am

4:00pm - 6:00pm

Saturday & Sunday

7:30am - 10:00am

4:00pm - 6:00pm​​